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Privacy Policy for Notary Service Nearby LLC

​Effective Date: August 1, 2025

Introduction

Notary Service Nearby LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and safeguard your personal data when you use our website, interact with us, or engage our notary services.

1. Scope

This policy applies to all users of our Services across the United States, including residents of states with specific privacy legislation such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
This policy incorporates relevant elements of the privacy policies of our service providers, including Wix.com and SIGNiX, Inc., as necessary to deliver and support secure, remote online notarial transactions.

1A. Notice at Collection of Personal Information (New Section)

At or before the point of collection, we provide this Notice to inform you of the categories of personal information we collect, the purposes for which it will be used, whether it will be shared or sold, and how long we intend to retain it. Unless otherwise stated, we retain each category of personal information for as long as necessary to provide our services, comply with legal obligations, and for the duration of applicable retention periods (including notarial records, which must be retained for at least 10 years).

2. Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, email, postal address, phone number, IP address, device identifiers.
     

  • Personal Information Categories Listed in Cal. Customer Records Statute: Name, signature, Social Security number, driver’s license number, state ID card number, passport.
     

  • Protected Classification Characteristics: Age, race, gender (if provided).
     

  • Commercial Information: Transaction details, purchase and payment information.
     

  • Biometric Information: Signature images, video/audio recordings from notarial sessions.
     

  • Internet or Other Electronic Network Activity: Browsing history, search history, interaction with our website or services.
     

  • Geolocation Data: Approximate location from IP address.
     

  • Sensory Data: Audio, electronic, and visual information collected during notarization.
     

  • Professional or Employment-Related Information: Interaction with our website or services.
     

  • Education Information: Interaction with our website or services.
     

  • Inferences: Profiling for fraud prevention and service improvement.
     

  • Login Credentials: Username and password.
     

  • Communications: Messages sent through our website or email.
     

  • User Contributions: Comments, feedback, reviews, recommendations.
     

  • Personal Profile Information: Information voluntarily submitted.
     

  • Automatically Collected Technical Data: Browser type, device information, connection data, login times and session data, page response times, length of visit, page interaction data, navigation methods used to leave or access web pages.

Sensitive Personal Information
Some of the information we collect, such as your government identification, Social Security number, financial account details, and biometric data (e.g., signature images, video/audio of notarial acts), qualifies as “sensitive personal information” under California law. We use this information strictly for providing our services, authenticating your identity, complying with legal obligations, and preventing fraud. We do not use sensitive personal information for purposes other than those allowed under California law, unless you provide consent.

3. Sources of Personal Information

We collect personal information from the following sources:
- Directly from you
- Automatically through cookies and web technologies
- From our partners, including Wix.com and SIGNiX, Inc.
- From third-party service providers such as payment processors

Third-party collection and advertising tracking practices may also apply (see original language for details).

4. How We Use Your Information

We use your personal information to:
- Provide and operate our Services.
- Provide ongoing customer assistance and technical support.
- Manage user accounts and verify identities.
- Contact users with service-related notices, promotional messages, notifications, confirmations, and updates.
- Resolve disputes, collect fees, and enforce agreements.
- Poll your opinions through surveys.
- Authenticate your identity.
- Create aggregated statistical data to improve our services.
- Comply with laws and regulations.
- Process payments and complete transactions.
- Improve user experience.

5. Communication Practices

We may contact you to notify you regarding your account, resolve disputes, collect fees, poll your opinions, send updates, or enforce agreements. We may contact you via email, phone, text messages, or postal mail.

6. Disclosure of Personal Information

We may disclose your information to:
- Wix.com and SIGNiX, Inc. for website hosting and RON service delivery.
- Payment processors for secure financial transactions.
- Legal authorities.
- Affiliates and trusted service providers.

We do not sell personal information in the traditional sense. However, under California law, sharing data for certain analytics, marketing, or cross-platform services may qualify as a “sale” or “sharing” under CCPA/CPRA.

7. Data Hosting and Security

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council. These standards help ensure secure handling of credit card information.

8. Your Privacy Rights (for U.S. Residents, including California)

Depending on your state of residence, you may have the following rights:
- Right to Know and Access
- Right to Delete
- Right to Correct
- Right to Opt-Out
- Right to Limit Use of Sensitive Information
- Right to Appeal

To delete Wix data: https://support.wix.com/en/article/deleting-your-wix-account
To delete SIGNiX data: customersupport@signix.com
To delete our data: information@notaryservicenearby.com

9. State-Specific Privacy Rights

9A. California Privacy Rights

(California-specific rights retained as edited previously, including opt-out and GPC acknowledgment.)

9B. Other States

Residents of certain other states (including Colorado, Connecticut, Utah, and Virginia) may have similar rights under their state laws, such as the right to access, delete, correct, or opt out of certain uses of their personal information. If you reside in one of these states, you may exercise your rights using the same methods described in Section 10.

As new state laws take effect, we will update this section accordingly.

10. How to Submit a Request

To exercise any of these rights, you can submit a request by:
- Email: information@notaryservicenearby.com
- Filling out our Data Privacy Request Form

We will verify your identity before processing requests to protect your privacy.

Authorized Agents
You may designate an authorized agent to submit requests on your behalf. To do so, we require the authorized agent to provide proof of your written permission and verify their own identity. In some cases, we may also ask you to directly confirm that you authorized the request.

Appeals
If we deny your privacy rights request, you may appeal our decision by emailing us at information@notaryservicenearby.com with the subject line “Appeal of Privacy Request Decision.” We will review and respond to your appeal within 45 days, as required by law.

Your Choices
If you no longer want us to process your data, you may contact us at information@notaryservicenearby.com.

11. Retention of Personal Information

We retain data to fulfill our services and meet legal obligations. Notarial records may be kept for 10+ years.

12. Cookies and Tracking

Our website uses cookies via Wix.com. You may disable cookies in your browser settings.

13. Do Not Track

We do not respond to Do Not Track signals. However, we do honor Global Privacy Control (GPC) signals as described in Section 9A.

14. Children’s Privacy

Our services are not intended for children as defined under applicable law, and we do not knowingly collect information from children under 13 (or under 16 in California). If we learn we have collected or received personal information from or about a child, we will delete that information. If you believe we might have any information from or about a child, please contact us at information@notaryservicenearby.com.

15. Third-Party Websites

We are not responsible for the privacy practices of linked websites.

16. Changes to This Privacy Policy

We may update this policy. Continued use of our services means you accept any changes.

17. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Notary Service Nearby LLC
Email: information@notaryservicenearby.com
Website: https://www.notaryservicenearby.com
SIGNiX: customersupport@signix.com
Wix: privacy@wix.com

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